It Officer

Role : IT Officer (Company based in Ghana)

Responsibilities

ERP (Navision and Business Central):

Ensuring that all necessary data procedures for the smooth running of the Navision Software is processed correctly according to agreed standards.

Candidate should be well versed in Microsoft Business Central (BC) and/or Navision 2016 administration, configuration, user support, reporting, and system maintenance

Technical support, troubleshooting etc

Documentation:

Maintaining a user handbook and an online help section for Navision Data entry users.

Servers Maintenance:

Server monitoring and maintenance (Windows platform)

Networking:

Network configuration and troubleshooting for Local Network, VPN

Ability to ensure good functioning and configurations of routers, switches and firewall.

Domain, DNS, Hosting and IT infrastructure support

Security:

Work with Consultant to develop roles for Navision and Business Central

ensure that the roles developed are implemented correctly for users throughout Ghana

EMAIL Server:

Email server setup and configuration

Backup & Storage:

Ensuring backup configuration and monitoring for all our serves whether local or cloud based.

Technical Support:

At both software and hardware level: Office, ERP, SQL, Printers, scanners, POS…

Coordination with third party IT suppliers and Navision consultants.

Training:

Ensure proper training on Navision processes according to employees’ profile

Qualifications

At least 3 years Navision experience - It is must

Consistently follows through on commitments

Good Communication skills

Willingness to work weekends & propensity to learn & grow

Skills: troubleshooting,training,technical support,software,maintenance

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